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Terms & Privacy

Terms of Use

Privacy & Cookies

Privacy & Cookies Policy

At Balassa Laboratories, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you consent to the practices described here.

Information We Collect

  • Personal Information: When you make a purchase or register for an account, we collect information such as your name, address, email address, phone number, and payment details.
  • Browsing Information: We use cookies and other tracking technologies to collect information about your browsing behavior, such as the pages you visit, the time you spend on the site, and the links you click. This helps us improve your experience and tailor our content to your preferences.

How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping updates, and providing customer support.
  • To Improve Our Services: We analyze browsing data to improve our website’s functionality and enhance user experience.
  • Marketing Communications: With your consent, we may send you promotional offers, product updates, and newsletters. You can opt out at any time by following the instructions in the email or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you when you return to our site. We use the following types of cookies:

  • Essential Cookies: Necessary for basic site functionality, such as keeping your shopping cart active.
  • Performance Cookies: Help us understand how visitors use our site, enabling us to improve website performance.
  • Marketing Cookies: Used to show you relevant ads and promotions based on your browsing history.

You can manage or disable cookies in your browser settings, but please note that this may affect the functionality of our website.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. We regularly review our security practices to ensure data integrity.

Third-Party Services

We may share your information with trusted third-party service providers for purposes such as payment processing, shipping, and marketing. These parties are obligated to keep your information secure and only use it for specified purposes.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to make changes, please contact us at Support@balassalabs.com. You can also opt out of marketing communications by following the instructions in our emails or contacting our customer support team.

Updates to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will indicate the date of the latest revision.

Contact Us

If you have any questions or concerns regarding our privacy practices or cookies, please contact our support team at Support@balassalabs.com. We are here to help during regular business hours.